Terms and Conditions

Terms & Conditions

Welcome to JBSPCSolutions.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern JBSPCSolutions.com relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term of 
JBSPCSolutions.com ("JBSPCsolutions.com" or “we” “us” or “our”)  refers to the owner of the website located in PO BOX 266, Ingle Farm SA 5098, Australia. The term ‘you’ refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

  • • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • • Information about products (ie goods and services) on the website is based on material provided by suppliers and product manufacturers.
  • • You understand and agree that we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by manufacturers or suppliers changing product specifications without notice to us.
  • • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • • You may not create a link to this website from another website or document without JBSPCsolutions.com prior written consent.​


Registration

In order to make any purchases and access some features of the website, you will need to be a registered member. You may not use another member's account without permission. The types of personal information we may collect include: 
 
Name;         
Gender;
Email address;
Contact number;
Full Address;
Newsletter Subscribe;
 

JBSPCsolutions.com will only use the personal information you have chosen to provide us for the following purpose: (1) to improve customer service requests and support needs; or, (2) to responds questions regarding our products and our business; or, (3) to interact with people via our websites; or, (4) to conduct competition or promotions participation; or (5) to verify your identity; or (6) to investigate any complains about or made by you; or (7) to investigate any breach of our teams and conditions or any unlawful activity; or (8) as required or permitted by any law (including the Privacy Act). JBSPCsolutions.com will not use it for any other purpose without your consent.


Protecting Your Information 

We implement a variety of security measures to maintain the safety of your personal information when you register or purchase. Any sensitive information that you provide us through our web site was securely encrypted before reaching our servers. All supplied sensitive/credit information is transmitted via Secure Sockets Layer (SSL). This means that all information passing between your computer and this web site is encrypted and therefore in the extremely unlikely event of interception, nothing can be deciphered by a third party. 


Disclosure of Personal information

We respects the privacy of personal information and we will take reasonable steps to keep it strictly confidential. We do not sell, trade or otherwise transfer to outside parties of your personal identifiable information. However, this does not included our trusted third parties who assist us in our operating business / website but information are kept confidentially.

We may share information with government agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) enforce our site policies, or (3) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (4) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.



Legal Capacity

By making an online purchase with us, you accept these terms and conditions and acknowledge that you:

1.     Are over eighteen (18) years old of age, and/or are entering into a legal contract with us.

2.     Should we suffer any loss or damage, as a result of a transaction entered into by a minor, we reserve the rights to take legal action and seek compensation for such losses from the parents or guardians in minor who caused the order to be placed.


Disclaimer

We will provide services with due care but we do not warrant that our services will be provided without disruption or fault. To the extent allowed by law, we exclude all liability to you or anyone else for loss or damage of any kind (however caused or arising) relating in any way to the website including, but not limited to, loss or damage you might suffer as a result of:

  • • errors, mistakes or inaccuracies on the website;
  • • you acting, or failing to act, on any information contained on or referred to on the website and/or any linked website;
  • • personal injury or property damage of any nature resulting from your access to, and use of, the website;
  • • any unauthorised access to or use of our secure servers and/or personal information and/or financial information stored on those servers;
  • • any interruption or cessation of transmission to or from our website;
  • • server  bugs, viruses, Trojan horses or other harmful code or communications which may be transmitted to or through our website by any third party; and/or
  • • merchantability or fitness for any particular purpose of any goods or service of any linked sites. We do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the website or any linked website or featured in any banner or other advertising. We will not be a party to or in any way responsible for monitoring any transaction between you and third party providers of products and services.
  • • We do not take responsibility for direct or indirect damages, or consequential losses suffered by use of fraudulent or unauthorized web address. The only authorized access point is http://wwwJBSPCsolutions.com with no characters before or after "JBSPCsolutions.com".


Use of services by you

You agree to use the website only for purposes that are permitted by:

  • • this contract;
  • • any applicable law or regulation;
  • • generally accepted practice or rules;
  • • You agree not to access (or attempt to access) any part of the website by any means other than through the interface provided by us.
  • • You agree that you will not engage in any activity that interferes with or disrupts the website or the servers and networks that host the website.
  • • You agree not to, or challenge to, circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content or enforce limitations on the use of the website or the content therein.
  • • You agree not to use, copy / duplicate, distribute or commercialise content except as permitted by this agreement, by law or with our prior written consent.
  • • You are aware and understand also agreed that any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities.

 

Payment, Pricing & Promotions

We accepts payment via direct deposit, credit cards (Visa, MasterCard) and PayPal (MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute). Our checkout process is encrypted with a 256-bit SSL certificate. This ensures all sensitive information that you provide us through our web site is securely encrypted with SSL Certificate (Secure Sockets Layer) before reaching our servers. Purchased orders will be on hold until the transaction is completed.

Please Note :  All of our prices are in Australian dollars (AUD) excluded GST in the page. The Order summary / checkout conformation will show the included GST amount. Product prices are subject to change without notice.


 DIRECT DEPOSIT INSTRUCTION
JBSPCSolutions.com accepts Direct Deposit payment from customers. You can make direct deposit (known as "money transfer") from your Bank Account to our Bank Account. Your order will not be shipped until we received the full payment. It usually takes 1-2 business days for the transaction to show up in our system.

Direct Deposit - Here is our Bank Account info :
Bank Name : ANZ
Account Name : ATF J and S Tan Family Trust
BSB : 015025
Account Number : 382885173
Important :

Please kindly include your 'Name' and 'Order Number' in your transfer description for us to speed up the shipping process.

Registered customer may receive discount voucher or special promotions and new products information from time to time. Please note that promotions are available only while stocks last. You will be notified if stocks are exhausted via email.
All transactions are subject to verification and review. It is important that you provide correct name, address, email address and phone number when you place your order in case we need to verify any information. JBSPCSolutions.com reserves the right to refuse to process any transaction or sales dispatch order due to suspected or actual fraud or unauthorized activity. We may share information with government agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

Shipping Policy
Subject to this agreement, we will supply to you the products shown on your order confirmation and delivery status.

Ordered items will be set to deliver once full payment received. We do not allow personal pick up. All orders will be dispatch from our Warehouse (South Australia,  Australia) via Registered Post / Express / Courier.

Any order below AUD $200, the standard delivery chargers will be AUD $20 included insurance and handling fee (per order). <<Australia ONLY>>

Any orders over AUD $200 will be FREE delivery. This is a great service to get around the rising freight costs which we are proud to offer our customers. <<Australia ONLY>>

Delivery may take 2 – 6 working days <<Australia ONLY>>. You understand that we will use our best endeavors to meet stated timeframes for dispatch and delivery. However in many factors it can affect these timeframes and we cannot guarantee that they will always be met.

 

Warranty and Return Policy
 

All our products come with performance assurances and up to two years manufacturer’s warranty that covers against defect. The limited hardware warranty on our listed products purchased begins on the date of the packing slip, invoice, or receipt. Warranty is limited to the repair or replacement of the supplied device and accessories only. The warranty period is not extended if manufacturer repair or replace a warranted product or any parts. You must retain your proof of purchase for any manufacturer warranty claims.

The applicable limited hardware warranty covers failures due to defects in workmanship and materials, but does not cover misuse, negligence during installation, illegal modification; and evidence of any of the following conditions. Example: lightning strike, power surge, physical damage, or removal of any tampers seal. Those faults are normally easily detected and will not covered by any warranties. We may change the availability of limited hardware warranties, at its discretion, but any changes will not be retroactive. We will not process refunds for incorrect purchase or change of mind. If you need further assistant / support / information about listed products, please don't hesitate to contact us.

JBSPCSolutions.com reserves right to replace any faulty unit that is no longer in production with a current similar model or equivalent unit type.

We will not held responsible for any resulting loss or damage to property, or loss of income or earning that may be caused by failure of device or complications or costs arising from the use of device in any associated software / hardware.

Returning a damaged or incorrect item

Returns will be authorised if the goods received were damaged in transit, or are defective or incorrect. Please notify us within 14 days of receipt of any damaged, defective or incorrect goods.

We are required to receive the returned goods before posting the items. We will pay all freight charges to return the repaired unit or incorrect item to client.

Returned unit with non-faulty issue, a restocking fee of 20% and return postage fee will be charged.

Our return address is:

JBSPCSolutions.com
PO BOX 266
Ingle Farm
SA 5098
Australia

Please contact us before returning an item:

sales@jbspcsolutions.com

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